Week of October 18, 2013

This week we explore whether technology is really a development silver bullet, if banks are too costly to absorb the unbanked, and two very different innovations in financial services in San Francisco.

  • As the movement to bank the unbanked grows, Lisa Servon reminds us that the costs of “formal” banking services are often even higher than the costs of checkcashers and other non-traditional services.
  • University of Chicago social scientist Harold Pollack takes “rules of thumb” to a whole new level, claiming that all the financial advice you’ll ever need can fit on a 4x6 index card.
  • San Francisco-based Mission Asset Fund brings documentation and guarantee services to the traditional lending circle model to help Latino residents build credit. A recent profile on NPR’s Marketplace highlights the hybrid formal-informal approach to financial services.
  • After you pay for your sandwich with your phone, you might be able to walk next door to the drug store and do all of your banking – Walgreens announced it will begin providing financial services at 8,541 locations.

Payments from Domestic Migrants Dwarf International Remittances

Despite a lot of excitement about global payments, we are just beginning to learn the most basic facts about them– how much money is sent by whom, to whom, where, and how.  International remittances flows could reach $515 billion by the year 2015 and are slowly starting to receive the attention they deserve from policymakers.  Now, a new set of Gates reports on payments in Africa and Asia shows that domestic remittances may far surpass international remittances in frequency and magnitude . . . 

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Week of October 11, 2013

This week’s New and Noteworthy includes continued discussion on some of the issues we’ve been blogging about like how to best deliver financial literacy, the benefits of cash transfers, and reasons why digital payments sometimes have low take-up rates.

  • It seems we weren’t the only ones mulling over financial literacy last week. Richard H. Thaler, an economics professor at the Booth School, weighs in on the topic and the idea of “just in time” financial education for The New York Times.
  • Earlier this week, FAI’s Tim Odgen asked why people aren’t paying with mobile money. It’s a question that is also on the minds of mobile payment operators in India as take-up of digital payment systems has been slow. Even in the US, some feel that the existing comfort with banking systems poses a challenge for a larger digital monetary system as highlighted in The New Yorker.
     
  • In the debate on who should be on the front lines of digital payments – mobile operators or banks, GSMA argues that both are necessary for “cooperative competition,” which best serves customers.
  • In the absence of government investment and formal banking, one area in China has developed a complex network of informal “shadow banks” to support SMEs.
     
  • As cash transfers for the poor continues to gain traction as a development intervention,  GiveDirectly’s founder Paul Niehaus highlights their efficiency for NGOs and Aid Thoughts reminds us that while valuable, they cannot replace public goods.
     
  • IPA reviews conversations around financial inclusion at the recent “Toward the Better Banked” event in New York.  One fundamental question explored by participants was - Should our goal be "banking the underbanked" into our current system, or should we be focused on transforming the system itself?
  • And now for something completely different…David Roodman has a compelling blog post this week on why making the process in developing working papers (specifically those in the social sciences) more transparent is better for researchers everywhere.

Fighting Poverty, Profitably: A New Report on Payment Systems

A recent report of the Gates Foundation, from their program on Financial Services for the Poor, highlights payment systems as a way of “Fighting Poverty, Profitably” – as the report says in its title.  Payment systems, according to the report, “could serve as the connective tissue for bringing a broader array of financial services to the poor”.

The report brings together the existing data on payment systems to analyze how potential payments service providers could profitably extend their services to underserved populations in developing countries.  They identify four cost and revenue centers – accounts, cash-in-cash-out, transfers, and what they term “adjacencies” – in their framework, and argue for revenue models built on three of the four (cash-in-cash-out, transfers, and adjacencies) to best give companies an incentive to serve the poor.

In countries that have already embraced mobile payment systems, such as Kenya, some of the most exciting action is occurring in adjacencies . . . 

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A New Agenda on Remittances, Payments, and Development: 12 Better Research Questions

Migrants send a lot of money to developing countries—several times more than foreign aid. Researchers and policymakers have seized on these very large flows and built an agenda to understand how these remittances can foster development. Indeed, you most often hear remittance flows compared to aid flows.

Something fundamental is wrong with this agenda however. Researchers tend to study remittances as if they were windfall income, like aid or oil revenue, that arrives like manna from heaven. This leads researchers toward the kind of questions you might ask about windfall income: Are remittances spent on ‘good’ things like investment and education? Do families and countries become ‘dependent’ on remittances?

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Why Aren't Users Paying with Mobile Money?

On the Center for Financial Inclusion blog, Ignacio Mas and Beth Rhyne are discussing a central question in the evolution of electronic payments in developing countries: why aren't people using it to pay? Even in countries like Kenya with very high rates of adoption of a electronic payment platform, the vast majority of money that goes into the system come back out into physical cash in 24 to 48 hours. Ignacio makes a case that electronic payments systems need to be more integrated into other financial behaviors, like savings and credit, before they will be used for routine payments. The reason is fairly simple: unless you are storing value in the electronic system (as with a savings account) using the electronic system for a payment involves at least one extra step to turn cash into electronic form.

Beth responds that if people are receiving their income in electronic form in the first place, like benefits payments or paychecks, and the merchants they frequent take payment in electronic form then there is good reason for users to keep their money in the electronic system. Using Ignacio's same logic, cashing out involves an extra step if the inflow is electronic and the outflow can be electronic. Beth's argument is one of the reasons organizations like the Better than Cash Alliance are focused on encouraging governments to use electronic payments to pay salaries or benefits to households . . . 

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Week of October 4, 2013

This week’s New and Noteworthy includes thoughts on both the transformative potential of digital banking as well as a defense of preventing a cashless economy. Also in our highlights are innovative uses for prepaid debit cards and research using mobile phone minutes as a proxy for income inequality.

  • Earlier this week the Affordable Care Act officially went into effect. However, millions of uninsured Americans will still be left out of expanded coverage.
  • As mobile banking becomes more ubiquitous and some predict cash’s demise, Oliver Burkeman reminds us that the “frictionless” cashless economy is not necessarily in our best interests. 
  • As Myanmar emerges from decades-long conflict, it’s reopening its borders to foreign banks. The Economist explores how the nascent mobile and financial sectors have the “leap-frogging” potential to transform the financial services sector.
  • FAI affiliate Ignacio Mas provides a deep dive into retail payments in the developing world and the challenges in bringing services to scale.
  • The Atlantic highlighted a new study from Gutierrez, et al. that uses mobile phone communications and airtime credit purchases to map income inequality in Côte d'Ivoire.
  • The talking points around prepaid debit cards usually involve mention of their high fees or alternatives to formal bank accounts. But Money Talk News takes a more positive spin offering seven innovative and practical uses for the products.
  • Nancy Lee, General Manager of the Multilateral Investment Fund (MIF) at the Inter-American Development Bank Group, wrote the first in CGAP’s new blog series on gender and the role of finance. Lee’s insights focus on women entrepreneurs and their financial needs, which extend well beyond credit.

Samantha Duncan on the Books and Papers that Influenced her Thinking on Insurance

FAI asked Samantha Duncan to tell us about the research papers and books that have influenced how she thinks about insurance. This is what she told us:

My thinking on insurance has evolved and been influenced by personal experiences, but also some books and papers. I am a practitioner at heart, and my earliest thinking came from spending time inside the homes of poor people across Latin America and Asia; getting to know them, their families, and how they live their lives. However, there have also been a number of research papers and books that have had a tremendous impact on my thinking and work. I’ve outlined some of the ideas that have deeply resonated with me below.

Insight 1: The risks poor people face are debilitating. There is a cycle of poverty . . . 

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Knowing is Half the Battle: Unpacking Financial Literacy

The opening of the new Affordable Care Act health insurance marketplaces presents millions of Americans with a complicated financial decision. How do they value insurance? The marketplaces will primarily serve people who are not employed full time or are in low-wage jobs—and are therefore likely to be juggling tight finances already. What is the cost of paying down debt more slowly to buy insurance? The obvious intervention to help people make better financial decisions when faced with complex options is financial literacy.

Unfortunately, the evidence on financial literacy is pretty dismal. David McKenzie’s study of a voluntary financial literacy program in Mexico that finds no effect is pretty representative. Earlier this year, author Helaine Olen wrote that financial literacy is “a bunch of hooey,” Jason Zweig at The Wall Street Journal cited educational programs that actually make people worse off financially, and FINRA released a study showing that financial literacy among Americans has weakened since 2009.

While financial literacy levels are linked to better financial decisions, study after study shows that financial literacy courses are ineffective . . . 

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A Milestone in the Great Debate over a Microcredit Impact Study

This summer the Journal of Development Studies accepted a manuscript by Jonathan Morduch and myself laying out our critique of an influential microcredit study from the 1990s by Mark Pitt of Brown University and Shahidur Khandker of the World Bank. Our article should appear in the journal this year or next. The acceptance is milestone for Jonathan and me, for it represents a ratification of our work, and is very long in coming.

It was 15 years ago that Jonathan first laid out his doubts about Pitt and Khandker (P&K). Pitt retorted the next year. And there the dispute rested, never adjudicated by journals, until I entered the picture 6 years ago by writing a program that, for the first time, allowed an exact replication of P&K’s math.

Jonathan and I have played a sort of doubles match with Mark and Shahid . . . 

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Week of September 27, 2013

This week’s New and Noteworthy focuses on policy and evaluation – in understanding youth savings in the developing world, looking deeper at the potential of conditional cash transfers in the US, and outlining the road to full financial inclusion.

  • As part of its Financial Inclusion 2020 initiative, the Center for Financial Inclusion this week released its Five Roadmaps to Full Financial Inclusion, which offer recommendations and action points on topics including client protection, credit reporting, and addressing customer needs. CFI’s Managing Director, Elisabeth Rhyne, shared her thoughts on the project on the CGAP blog.
     

  • Much has been written about the pros and cons of bitcoins (and their legal and regulatory repercussions), but Gene Frieda shares his thoughts on the WEF blogon the role of bitcoins as an alternative currency and a speculative commodity.
     
  • Thailand has made progress in the area of financial inclusion (73% of the population has a bank account and only 3% have no access to formal finance whatsoever) but still has a problem when it comes to prevalence of loan sharks. The Economist highlights some interesting tactics that the government is undertaking to try to curb their activity.
     
  • The concept of conditional cash transfers is nothing new and programs like Bolsa Familia in Brazil have shown some success. In the United States, New York City has pioneered the policy strategy domestically. Recent evaluation results of a program administered by MDRC show potential educational benefits, specifically for high school students.
     
  • Many microfinance programs focus on access to financial services for adult populations. But if given the opportunity, would youth in developing countries save via formal services? This is one of the questions addressed by the YouthSave Initiative, which recently released a report of findings from its program targeting 12-18 year olds in Colombia, Ghana, Nepal and Kenya.

Who Will Pay for Financial Inclusion?

A dinner I attended on Monday night previewed the upcoming Financial Inclusion 2020 Global Summit in London. The Summit’s ultimate goal is to include 2.5 billion more people in the formal financial system by 2020.  It was an interesting (off the record) conversation. Without violationg the rules of engagement, I want to focus in on a topic I raised: Who is going to pay for financial inclusion? 

Providing financial services to poor households has been and will continue to be expensive. While technology (like electronic payments) and innovative approaches (like KGFS) can reduce costs, they cannot make serving poor customers cost- or profit-competitive with serving wealthier customers.  The bottom line is that including 2.5 billion people in the financial system is going to cost money. Someone will have to pay.

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Week of September 23, 2013

After a short break, New and Noteworthy returns with a discussion on financial literacy, the true cost of cash, and the status of payment systems around the world.
 

  • new report from the Gates Foundation compares payment systems in more than 30 countries incorporating insights from more than 100 interviews with regulators and payments providers from around the world, including banks and telecommunications companies. It includes in-depth investigations in six countries – China, India, Kenya, Nigeria, the Netherlands and the United States.
     
  • A blog post from the Harvard Business Review reports on the current status of the world’s women entrepreneurs, who now represent owners of 37% of SMEs globally.
     
  • A US-based company called RoboCoin announced it will launch kiosks throughout Canada that allow customers to convert Bitcoins into cash.
     
  • The New America Foundation released a report arguing that America has moved from a High Wages-Low Prices-Welfare system to a Low Wages-Low Prices-Tax Break system. The report highlights the drawbacks of this new system and offers some alternative structures.
     
  • The New Yorker reviews a recent study by The Fletcher School at Tufts that shows low-income Americans spend an average of more than three times as much as their high-income counterparts to access cash.
     
  • Can soap operas be a force for social change? According to The World Bank, there is evidence to suggest they can. A study in South Africa shows viewers of a popular television show Scandal! improved their financial literacy and behavior after watching episodes that incorporated financial education messages. On a related note, The World Bank blog explores the difference between financial literacy and financial capacity.
     
  • This past week, the US Census Bureau released its annual report on poverty rates in the US. While the figures provide a snapshot of the economic situation in America, NPR reminds its listeners that the poverty rate does not include income from benefit programs such as food stamps and also does not take into consideration differences in cost of living for various localities.
     
  • A new mobile payment service focused on Latin America called Regalii allows individuals to transfer funds by purchasing “mobile gift cards” at specific retailers—so that remittance senders can control where funds are spent. 

Week of September 9, 2013

In this week’s New and Noteworthy, mobile money is inspiring innovations in Kenya and new research points to the link between poverty and how the brain works.

  • Last week Anandi Mani et al. released a study showing a link between poverty and decision-making ability based on changes in cognitive functions of Indian sugarcne farmers over a growing cycle. Two of the lead authors (Sendhil Mullainathan and Eldar Shafir) also released a book, Scarcity, which further explores the impact of poverty on mind-set and psychology.
  • In The World Bank’s Development Impact Blog, David McKenzie recently explored the role of clinical equipoise in RCT development trials, that is – whether researchers have the obligation to prove the uncertainty of the expected impact of an intervention and to what degree.
  • Recently a company called Kipochi launched an e-wallet service in Kenya, allowing international transfers via Bitcoins. The move has the potential to integrate M-Pesa with international services but some have concerns regarding security and regulatory issues.
  • In a different part of Kenya, innovations in mobile money are expanding energy access in slums. The start-up access:energy uses wind turbines and solar panels to create “microgrids” in informal settlements, starting with one on Remba, an island in Lake Victoria. Users can pay for energy use using their mobile phones.
  • Should we be looking to the pump when thinking about loan pricing? Recent blog posts from CFI and Microfinance Transparency use a gasoline analogy in discussing different (but related) issues. CFI explores a new Chilean system of reducing terms and conditions of loans into a two-digit number while Azish Filabi of the FRBNY looks at the issue of pricing transparency and consumer protection in Africa’s mircrofinance industry.
  • In the wake of recent national debates around food stamps in the US, Al Jazeera published an in-depth profile of the complexities around the system, including for those who are fraudulent.
  • A new study from the Center for American Progress shows that children growing up in regions in the US with higher rates of an economic middle class are more likely to move out of poverty than in regions where income inequality is high.

Some Thoughts on Scarcity

Underlying, sometimes deeply underlying, much of the conversation about financial services for poor households is the question of how much control poor households have over their lives and how capable they are of making good choices. The Yunus theory of microcredit assumes that the poor have a great deal of control--the only thing they lack is credit. Once they have it, they can make smart, informed choices about how to use capital to improve their lives. The growing enthusiasm for cash-transfer-style programs is built on similar foundations. Paul Niehaus, one of the founders of GiveDirectly, a new charity that focuses on unconditional cash transfers for poor households in Kenya (if you don't know GiveDirectly, do listen to the This American Life story about them), often talks about a core motivation of the approach being the belief that poor households know better how to spend cash than outsiders do. . . . 

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Week of September 2, 2013

In this edition of New and Noteworthy, we are highlighting the predictive power of economics, regulatory action around Bitcoin, and the intersection of privacy, technology and “mobile for development” programs.

  • Last week, the U.S. marked the 50th anniversary of Martin Luther King Jr.’s famous “I Have a Dream” speech. While much has been made in terms of civil rights progress, a new survey from Pew Research shows the widening gaps between blacks and whites in terms of financial and economic well-being.
     
  • Alex Rosenberg and Tyler Curtain wax philosophic in this New York Times opinion piece on the predictive power of economics and what that means for the next Federal Reserve Chairman.
     
  • In much of the developing world, the adage of keeping money under the mattress is quite literal – often cash is kept in safe boxes or other hiding spots in the home.  A new IMTFI blog post addresses why the poor continue to keep money at home even if bank accounts are accessible.
  • A recent report from the New America Foundation discusses principles of privacy and security in a time when mobile technology is gaining immense popularity in international development projects.
     
  • Forbes reports that in the wake of a recent ruling by a federal judge declaring Bitcoin as real currency, the New York State Department of Financial Services subpoenaed 22 digital-currency companies and investors asking for information regarding a host of topics including money laundering controls and consumer protection practices.
     
  • The future of banking may look like “a cross between an Apple Store, a Starbucks and a W Hotel lobby,” according to this article on the expansion of Umpqua Bank’s “bank-as-community” retail model.

Week of August 26, 2013

On a special Monday edition of New and Noteworthy, we find some new insights into debates we’ve covered at FAI in the past – the ethics of RCTs, the pros and cons of social impact bonds, the hype of cash transfer programs, and using behavioral economics to inform policy.

  • In response to a recent feature on This American Life focused on the work of Heifer International and GiveDirectly, Chris Blattman wrote a blog post both advocating for cash transfer but also exploring the ethics of RCTs.
     
  • Meanwhile Berk Ozler at the World Bank explores the data and research behind the hype of transfer programs.
     
  • Social Impact Bonds are gaining traction in the social investment sector but not without critics. Recently Adrian Brown wrote “cashable savings” undermines the bonds while Steve Goldberg counters that funders should just be more selective when using this tool.
  • Zeti Akhtar Aziz, Governor of Bank Negara Malaysia, recently wrote an opinion piece that makes the case for using proportionate regulation (regulation associated with various levels of risk) to advance financial inclusion and foster innovation in developing countries.
     
  • Microfinance products like savings accounts and loans have many applications, not just funding small businesses. For example, a new smart card helps women with maternal health and family insurance, The New York Times explores applications in providing access to water and sanitation, and farmers may seek to benefit from mobile money applications.

Week of August 16, 2013

This week’s new and noteworthy includes new perspectives on ongoing debates, including the US’ Social Security system, Social Impact Bonds, and the intersection of behavioral economics and policy.
 

  • In December 2010, the Indian state of Andhra Pradesh passed a law that severely restricted the operations of micro-inance institutions. New research from Renuka Sane and Susan Thomas measure the impact of microcredit withdrawal and find that average household expenditure dropped by 19 percent relative to a control group after the ban with some evidence of higher volitity in consumption.

  • In discussing financial services and microfinance, it is easy to get caught up in talk of numbers like interest and repayment rates. However, Alejandro Drexler reminds us that much of the day-to-day impact of MFIs is built on relationships, particularly between the loan officer and the borrower. His recent research focuses on the importance of interpersonal relationships in the lending process.
  • FAI affiliate and co-founder Sendhil Mullainathan explores the complexities and trade-offs in health care economics, including the impact of an economic concept called moral hazard, in this New York Times piece. To learn more about moral hazard, check out our new video on the topic. We also welcome your feedback on our #FAI101 series in the comments section or on Twitter - @financialaccess
  • Robert Townsend published a new paper addressing various meanings of “accounting for the poor,” including valuing their economic contributions to GDP. The working paper version is available here.
     
  • There has been a lot of buzz lately about Social Impact Bonds but MaRS Centre Fellow Jessica Leifer explores whether their popularity could increase a phenomenon called “cream skimming” (think reverse brain drain).
     
  • Recently MTFI fellows Ishita Ghosh and Kartikeya Bajpai released the second part in their blog series on the intersection of remittances, savings, and mobile money. Part one is located here.
     
  • Speaking of mobile money, a new smartphone app helps to control spending by tracking what you don’t buy. Earmark allows users to log all of the times they passed up that morning latte or cab ride home to see how much they are saving over time. The app also has a goal-setting feature to keep users motivated and allows them to pin big-ticket items they can buy using all those saved funds.
     
  • A new report from the Institute for Women’s Policy Research illustrates the share of income Social Security provides to different gender, age, race/ethnic, and marital groups, while also highlighting other sources of income for the US’ growing elderly population.
     
  • In the current version of the Stanford Social Innovation Review, Paul Brest and Kelly Born answer the question “When Can Impact Investing Create Real Impact?”