Tim Ogden, FAI Managing Director and Project Director for the Small Firm Diaries, spoke last week at Mastercard’s 2026 Global Inclusive Growth Forum. Invited to share insights into how small firms are weathering challenging and volatile times, he drew on global Small Firm Diaries findings and preliminary data from the study in the US to highlight both aspirations and pain points.
This video was recorded live on April 15, 2026.

Editor’s Note: I’m going to assume that you are seeing plenty of AI content (news and papers, not AI slop, though I’m sure you’re getting plenty of that too) from other sources, so I’m trying to think hard about the marginal value that the faiV can provide. As far as I’ve gotten so far: a) make sure that directly AI-related content does not take up more than 2 of the 5 items, and b) try to focus specifically on the cybersecurity issue for financial inclusion. Beyond that, I’m open to feedback on the value you get from the faiV in relation to AI to help guide us in the future. On a different note, I’ll be making a brief cameo appearance at the e-MFP Inclusive Finance Conference to moderate the opening plenary. If you haven’t registered, do so and I hope to see you there! - Tim Ogden