Thanks to everyone who joined our faiVLive webinar about the future of Digital Financial Services on June 26th. Below you’ll find the recording and a list of resources discussed or shared by panelists and attendees during the call.
Sources:
Reports
How Microfinance is Navigating the Fintech Revolution in Africa, Imelde Adjaffon CFA and Gera Voorrips, Triple Jump
Saving Money, Saving Lives: A Case Study on the Benefits of Digitizing Payments to Ebola Response Workers in Sierra Leone, Joe Abass Bagura, Better than Cash Alliance
Cyber Security in Financial Sector Development: Challenges and potential solutions for financial inclusion, Silvia Baur-Yazbeck, Judith Frickenstein and David Medine, CGAP
The Role of DFS Agents during the Covid-19 crisis, Caribou Digital and MicroSave Consulting
Gateway Guide to Digital Transformation of Microfinance Institutions, FinDevGateway
Digital Credit Audit Report: Evaluating the conduct and practice of digital lending in Kenya, Francis Gwer, Jack Odero and Edoardo Totolo, FSDKenya
Distributing relief in a pandemic: Lessons learned about digital cash transfers during COVID-19, Rozina Haqure, Tahjib Shamsuddin, and Sarah-Jane Saltmarsh, BRAC
Data protection in mobile money, Juliet Maina, GSMA
Addressing COVID-19 pandemic Learnings and good practices from Indian states, MicroSave Consulting
The Status of Agents in Kenya: Proliferation, Dominance, Evolution & Impact, Mike McCaffrey, MicroSave Consulting
In a No-Touch World, Tech Can’t Leave Low-Income People Behind, Amee Parbhoo, Accion
Savings Groups and COVID-19, The Mango Tree/ SEEP Network
Microfinance in the Digital World: Seven Questions for the Future, Elisabeth Rhyne, CFI
Making Digital Credit Truly Responsible: Insights from analysis of digital credit in Kenya, SPTF, MSC, The Smart Campaign
The Digital Transformation: Four Opportunities and Three Threats for Traditional Financial Institutions, Graham Wright
Webinars
Harnessing Digital Technology and Payments to Support People and Small Businesses Through COVID-19 and Beyond, CGD Webinar, June 11, 2020
Successful Cash Support Payments to the Most Vulnerable: Lessons from India, MSC Webinar, June 5, 2020
Recent Academic Papers
Cashing In (and Out): Experimental Evidence on the Effects of Mobile Money in Malawi, Shilpa Agarwal, Valentina Brailovskaya, and Jonathan Robinson
Adopting Mobile Money: Evidence from an Experiment in Rural Africa, Catia Batista and Pedro Vicente
Improving Financial Inclusion through Digital Savings and Credit, Prashant Bharadwaj and Tavneet Suri
Hidden Constraints to Digital Financial Inclusion: the Oral-Literate Divide, Brett Hudson Matthews, Development in Practice
Poverty and Migration in the Digital Age: Experimental Evidence on Mobile Banking in Bangladesh, Jean N. Lee, Jonathan Morduch, Saravana Ravindran, Abu S. Shonchoy and Hassan Zaman
A Comparison of Mobile Money-Transfer UIs for Non-literate and semi-literate users, Indrani Medhi, S. N. Nagasena Gautama, and Kentaro Toyama
During the webinar, this book was also referenced: Weapons of Math Destruction, by Cathy O’Neil. Although it’s not specifically a discussion of digital financial services, it does touch on how algorithmic decision making can increase exclusion
About the webinar:
The pandemic has raised the profile of digital financial services, which have enabled amazingly rapid distribution of social support funds and may provide a path forward for delivering financial services safely and at scale. But there are important questions left to consider about the roll-out and ultimate impact of DFS. This edition of faiVLive brings together expert practitioners and researchers to address these questions, ranging from the impact of DFS on MFIs to digital security.
Moderator:
Timothy Ogden, Managing Director of the NYU Financial Access Initiative
Featuring:
Tamara Cook, CEO, FSDKenya
Salah Goss, SVP, Government & Development, Mastercard
Moonmoon Shehrin, Digital Cluster Manager, Microfinance, BRAC
Gregory Chen, Lead Financial Sector Specialist, CGAP
Graham Wright, Group Managing Director, MSC
Support:
This faiVLive is supported by the Mastercard Impact fund, and in collaboration with the Mastercard Center for Inclusive Growth